From 21 April 2025, the way veterans can ask for a review of compensation decisions has been simplified.
In the past, the review process depended on which legislation your claim was made under (VEA, DRCA, or MRCA). This often created confusion about where to go and what to do next. The VETS Act introduces a Single Review Pathway, bringing everything into a clearer and more consistent process.
For most veterans, this means there is now one clear starting point if you disagree with a decision.
What has changed
If you receive a decision on or after 21 April 2025 and want it reviewed, your first step is now the Veterans’ Review Board (VRB).
This applies regardless of which Act your claim was originally made under. Previously, some claims—particularly under DRCA—went straight to a different tribunal. Now, everyone follows the same pathway.
You can apply directly to the VRB yourself, without needing to go through DVA first, using an online form, email, or post. [VETS Act -…ew Pathway | PDF]
What happens next
The review process is now more straightforward:
- First, your case is reviewed by the VRB
- If you still disagree with the outcome, you can then go to the Administrative Review Tribunal (ART)
This creates a clear, step‑by‑step process that is easier to understand and navigate.
A helpful change for DRCA claims
One of the most important improvements is the time available to appeal.
For many DRCA decisions:
- The time to lodge an appeal has increased from 30 days to 12 months
This gives veterans more time to consider their options and seek support before deciding to appeal.
What has not changed
Some things remain the same:
- Timeframes for many VEA and MRCA decisions are unchanged
- Certain matters (like income support decisions) still go directly to the ART
- DVA can still correct errors internally through its own review processes
If your decision was made before 21 April 2025, older appeal rules may still apply.
What this means overall
These changes are designed to make the system:
- Easier to understand
- More consistent for all veterans
- Less stressful, with clearer steps and more time to act
Frequently Asked Questions
Where do I go if I disagree with a decision now?
In most cases, you go straight to the Veterans’ Review Board (VRB) as the first step.
Do I still go through DVA for a review?
No. You now apply directly to the VRB.
Has anything been taken away?
No. Your rights to appeal remain. The process has simply been made clearer and more consistent.
Do I have more time to appeal?
For many claims—especially DRCA—you now have up to 12 months, which is a significant increase.
What happens if I’m not happy with the VRB decision?
You can take the next step and apply to the Administrative Review Tribunal (ART).
Does this apply to all decisions?
Most compensation decisions are included, but some matters (such as income support) still go directly to the ART.
In simple terms
Nothing is being taken away.
Instead:
There is now one clear, consistent pathway for reviews — starting with the Veterans’ Review Board — making it easier to understand your options and act with confidence.